Shipping & Returns

SHIPPING POLICY

Herbs And Love is currently only shipping to the United Kingdom via Royal Mail.


Shipping & Handing Charges are as follows:
£3.50 flat fee for the United Kingdom

 

​Products will be delivered in a sealed box.​ The processing time for orders is 48 hours.
After your order has been shipped, delivery time within the UK is 3-5 business days. T
his time may vary during holiday and restocks.

Return & Exchange Policy

Herbs And Love is unable to offer refunds, returns, or exchanges. All sales are final because of the nature of our products. Please note that Herbs And Love reserves the right to refuse all returns, reshipments and refunds.
 

If for some reason your product/s arrive damage, the customer must contact customer services within 48 hours of receipt at infoherbsandlove@gmail.com or via the contact form on the contact page. Customer must include photos of the damages and a screen shot of their order confirmation email. 
 

Can I change my order?

Please email infoherbsandlove@gmail.com immediately. We will do our best to grant your request however there is no guarantee that any changes can be made once an order has been placed.
 

Can I cancel my order?
Unfortunately we are unable to cancel orders once it has been placed.

 

How can I check the status of my order?
Once you order and your shipment has been processed, we will email you your tracking number to track your order from the carrier.