faq

Frequently asked questions

Are your products organic?


Yes, all the ingredients used are 100% organic, natural, vegan, cruelty free and hand made.




How to know which product to use?


We are currently selling 3 of our core products online.
Here is a summary breakdown of our products:
1) Papaya & Moringa Soap -for cleansing & exfoliating 2) Hydrate + Restore Face And Body Moistutiser-for moisturising & hydrating
3) Nourishing Face Oil-to nourish the skin




What skin type will these products work best for?


These products work for all skin types but they were carefully designed for oily, acne and blemish prone skin. I suggest you give them a try and see how you like them.




How are the products made?


All products are made by Kimeice herself, with love and pure intentions to help you feel more confident in your own skin.




What do the products smell like?


I, Kimeice, don’t like strong scents and fragrance so I made them with light uplifting scents. The Papaya & Moringa Soap has a light natural papaya scent. The Nourishing Face Oil has a really light orange scent and the Face and Body Moisturiser smells like a blend of rosemary, peppermint and lavender.




What is the shelf life of the products?


These products contain no chemical preservative so I recommend you use them within 12 months after open. Unopened can last for 24 months.




How long does it take for the creams to work?


From the moment you apply the product you instantly see and feel a difference on your skin. Your skin becomes moitsurised and can last between 3-6 hours.




How long does it take for me to get my order?


The products are made in small batches to ensure you get fresh high-quality products. Small batches are made every 3 weeks upond request and are shipped within 1-5 working date. You’ll receive your tracking information from Royal Mail when it’s on its way. If you don’t receive an email within 6 days of purchase, contact us at infoherbsandlove@gmail.com or via the contact form on the contact page of this website.